Booking
Conditions

Welcome to Ribas Portal! We strive to provide you with a comfortable and secure booking experience.
Please review our conditions before confirming your reservation.
- 01
Booking Process
- Reservations can be made online through our portal, by phone, or via email.
- After submitting your request, you will receive a confirmation to the provided email address.
- A booking is considered valid only after confirmation is received.
- 02
Booking Guarantee
- A prepayment or provision of credit card details may be required to guarantee the booking.
- The prepayment amount and deadlines depend on the accommodation type, season, and selected rate.
- 03
Cancellation Policy
Cancellation conditions depend on the selected rate:
- Flexible rate: free cancellation is available up to [X] days before check-in.
- Non-refundable rate: cancellation or modification is not allowed, and the prepayment is non-refundable.
In case of no-show without prior cancellation, the prepayment will not be refunded.
- 04
Booking Modifications
You may modify your booking (dates, number of guests, room category) depending on availability and rate conditions. Please contact our support team or update your details in your personal account.
- 05
Check-in and Check-out
- Check-in time: from [14:00]
- Check-out time: until [12:00]
- Early check-in and late check-out are subject to availability, prior approval, and may incur additional charges.
- 06
Additional Services
All additional services (transfer, breakfast, parking, etc.) can be ordered during booking or on-site. Availability of specific services depends on the selected accommodation.
our
contacts

If you have any questions or need assistance with your booking, please contact us:
- +38 (068) 880 07 56
- booking@ribashotelsgroup.ua

